E-Waste Management
CredoPay's commitment to responsible electronic waste disposal and environmental compliance.
Our Commitment
CredoPay is committed to responsible management of electronic waste generated through our operations and the payment hardware we deploy across India. We comply fully with the E-Waste (Management) Rules, 2016 and subsequent amendments under the Environment Protection Act, 1986. For hardware deployed in our GCC markets, e-waste is managed in accordance with the applicable local environmental regulations in each jurisdiction.
E-Waste Management Partner
CredoPay works with authorised, state-approved e-waste recyclers for the collection, dismantling, and environmentally sound recycling of electronic waste across India. Our recycling partners operate licensed processing facilities and are selected for their compliance track record and processing capacity.
Collection Network
E-waste is collected through:
- Authorised collection centres across India operated by our certified recycling partners
- Door-step e-waste pickup arranged through our logistics partners
- Scheduled collection drives at our Chennai and partner locations
Scope of Coverage
Our e-waste management programme covers:
- POS terminals, mPOS devices, and payment hardware deployed to merchants
- Server equipment and network hardware at CredoPay's data centre locations
- Office electronics including computers, monitors, printers, and peripherals
- UPS systems, power supplies, and cables
Guidelines for Customers and Merchants
Do's
- Consult product documentation for correct end-of-life handling procedures
- Use only CredoPay's authorised collection channels or certified recyclers
- Protect screen surfaces during storage and transport to collection points
- Disconnect and remove batteries from devices before handing them for disposal
- Contact CredoPay at support@credopay.com to arrange collection of decommissioned payment hardware
Don'ts
- Do not self-dismantle payment terminals or electronic equipment
- Do not dispose of payment hardware through informal waste channels or general municipal waste
- Do not discard electronics in landfill-bound garbage or open areas
- Do not tamper with or attempt to extract components from decommissioned payment devices
Awareness and Education
CredoPay promotes responsible e-waste practices through:
- Information published on this website and in product documentation
- User manuals and onboarding materials for all deployed payment hardware
- Periodic communications to merchant partners regarding responsible disposal
- Door-step pickup services available on request for bulk decommissioned equipment
Regulatory Compliance
CredoPay maintains full compliance with the E-Waste (Management) Rules, 2016 including registration with the Central Pollution Control Board (CPCB) for applicable product categories. Our e-waste management programme is reviewed annually to incorporate changes in applicable legislation.
Contact for E-Waste
To arrange collection of decommissioned CredoPay hardware or for queries regarding our e-waste programme, please contact us at support@credopay.com or write to: CredoPay Technology Services Private Limited, 3rd Floor, WorkEZ Tulive Helix, 100 Feet Road, Velachery, Chennai 600 042, India.